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Dear publishers,

Today is a day of our usual international market research related to Internet usage in different countries. So, welcome the next country in term is Taiwan. Let’s learn more about internet usage in 

General overview

• Population of Taiwan: 23,464,787
• Ethnic groups: Taiwanese (including Hakka) 84%, mainland Chinese 14%, indigenous 2%
• Languages: Mandarin Chinese (official), Taiwanese (Min), Hakka dialects

 

Internet usage

• Average latency: 197 ms
• Average download speed: 29.36 Mbps
• Average upload speed: 8.26 Mbps

The number of Internet users is 20.64 mln, in comparison to other countries in Asia Pacific this number is not that big, though it is still 87% of the population of Taiwan. Have a look at the overall statistics of Asia Pacific Internet users:

96% of all Taiwanese Internet users access the Internet on a daily basis (only personal reasons were taken into account):

It is interesting that even people of age 55 and over use the Internet very frequently:

Top websites in Taiwan:

 

 

 

 

 

 

 

Taiwan most popular Facebook pages statistics:

 

E-commerce in Taiwan

People in Taiwan tend to shop online and in comparison with other countries Taiwanese are among world leaders in terms of e-commerce penetration. More than 60% of people in Taiwan purchase online. This percentage is not far from the world e-commerce leader – UK – with 77%.

TOP 3 e-commerce websites in Taiwan:

• PCHome (local, not a marketplace, direct seller)
• Momoshop (local, not a marketplace, direct seller)
• Rakuten Ichiba Taiwan (foreign markerplace)

E-commerce websites use social networks to drive traffic to its product pages. And these pages are linked to social networks for purpose of sharing. Facebook, Twitter, and Plurk, a local network are widely used by Taiwanese shoppers for purchase purposes. 70% of those who shop online use their smartphones to make purchases online.

There is also a reward system for customers used by the majority of e-commerce websites. In exchange to loyalty these sites give points to customers which can be redeemed for any purchase.

The design of any e-commerce website in Taiwan is Japan alike – there is too much content. The pages are crammed with a lot of information (images, texts, prices) and this type of design is extremely popular. Taiwanese people also buy from Chinese and Japanese sites, and vice versa.

The majority of e-commerce websites allows credit cards, credit card installment payments, cash-on-delivery, bank transfer, and ibon.

Top product categories:

• Mobile apps (24 percent)
• Discount coupons (23 percent)
• Clothing and accessories (22.7 percent)
• Personal, skincare, and cosmetics products (14.7 percent)

Mobile apps usage in Taiwan

The Line is considered to be the most frequently used social media platform among Taiwanese people. This app has overcome even Facebook, YouTube, WeChat and Instagram. Around 40% of people spend more than 30 minutes a day on social media so it can be stated that social media has become a part and parcel of people’s lives in Taiwan; the same percentage of people (40%) are not that social media addicted – they spend from 10 to 30 minutes a day on it.

Social media apps are used very often, for example, around 80% of people use them on a daily basis.

As for the other types of apps used every day, here is the statistics:

• Mobile gaming apps are used by 35%
• Information or online services apps are used by 32%
• Audio-video apps are used by 30%

Mobile apps statistics on app store:

 

Mobile providers in Taiwan

1. Chunghwa Telecom

2. Taiwan Mobile

3. FarEasTone

4. GT 4G

That’s it for now. Hope this information will be helpful for you. Good luck!